Monthly Archives: March 2020

Good Customer Service is Not Up-selling Customers into Oblivion

Posted on March 16, 2020 by dayat

The new buzz-word in the Auto Industry for customer service is; Right-Selling, your customer. In other words do not sell your customer something they do not need or up-sell them into oblivion. The problem starts industry consultants continually talk about; … Continue reading →

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